GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >> Technology

 
  Share

Representatives from 55 countries participate in the event, which focused on digital transformation and information security

Dubai, UAE (November 13, 2017): VFS Global, the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, conducted the 4th global edition of its annual innovation workshop “iConnect” for the outsourced government services industry in Dubai recently. The event brought together 129 delegates from 55 countries to interact and discuss the most significant technology trends and the cutting-edge solutions offered by VFS Global in visa, consular and citizen services. The delegates were predominantly senior officials from the central government ministries and from various embassies and consulates in the UAE.

At the workshop, governments and private stakeholders discussed the importance of cyber-security in a global environment in the context of the recent escalation in cyber-attacks worldwide. Guest speakers, domain experts and global leaders in cyber security, highlighted potential risks, and discussed measures to mitigate the risks. Sharing of information and collaboration between all stakeholders was seen as a critical element in risk mitigation.

With digital transformation becoming a key requirement for institutions to remain relevant to the modern consumer, who expects a natural digital experience, speakers at iConnect spoke about how customers today wanted easy access to information and convenient service fulfillment - whenever and wherever they wanted. The growing relevance of Artificial Intelligence (AI) to transform customer experience was also a topic of discussion, with the technology now maturing and making inroads into various sectors from assisting in travel across airlines to enhancing the customer experience through automated ‘bots' to simplify the visa process.

Zubin Karkaria, CEO of VFS Global, said on the occasion: “VFS Global seeks to set iConnect apart as a truly unique event in the outsourced government services industry. Year after year, we strive to make the annual iConnect workshop as engaging, inspiring, interactive and productive as possible for the government representatives, and we are very pleased that with the very active participation of governments it has developed into such a vibrant and compelling event which plays a pivotal role in charting the way forward for government services in this domain. I firmly believe that the public-private partnership model can be developed and leveraged further to significantly enhance government services.”

In a series of breakout sessions, VFS Global presented some of its most innovative solutions such as LIDPro (Location Independent Document Processing) and e-Visa solutions to the delegates.

Another solution showcased was the Finnish Residence Permit Application Centre pilot project rolled out in Ankara, Turkey. Management of migration services has become a key priority for several governments, and leveraging its vast experience in application processing, VFS Global now offers an integrated Migration Services solution. At the event, Lauri Aaltonen, Ambassador, Co-ordinator for development projects, Ministry for Foreign Affairs of Finland commented: “The Residence Permit Application Centre was rendered possible due to VFS Global's high professionalism in effectively managing the number of applications received. As the outsourcing partner for this important pilot project which MFA planned and executed in close collaboration with the Finnish Immigration Services, VFS Global has indeed helped us to deal with a very important task.”

Meanwhile, Simon Peachey, Head of Visa Operations, UK Visas and Immigration said about the workshop, “We are delighted to be here at iConnect 2017. It is great that VFS Global has managed to bring together such an interesting range of government representatives and private sector companies from around the world so that we can not only discuss successful service and technologies but also potential future developments in this sector. The event is very valuable as a variety of people has come together and done some genuinely strategic systems thinking about the nature of visa, identity and consular services. It has been particularly exciting for me to consider the potential for digitalisation and the use of artificial intelligence to enhance the customer experience in this sector,” Mr. Peachey added.



Posted by : GoDubai Editorial Team
Viewed 5551 times
Posted on : Monday, November 13, 2017  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : Arab Fashion Week 5th Edition Combines Innovative Fashion and Intelligent Technology with Huawei AI-...
Next Story : LG Unveils Expanded Medical Imaging Product Lineup at Medica 2017
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
Michael Kors Presents Spring 2018 Jewelry
Max Fashion #ForgetFilters Campaign Celebrates Living for the Moment
Malabar Gold & Diamonds makes historic gain Opens 11 showrooms in a day across 6...
IKEA Welcomes Children in-store to Spread Love for the Arabic Language as Part o...
Sports Bras Banishing Bounce by 83% arrive in store
LG Exploring New Commercial Opportunities With Expanding Robot Portfolio
Transform Your Lips With Glitter Flip Liquid Lipsticks from Ciaté London
We Sheet You Not! Foreo Announces End of Face Mask Epidemic
Transform Your Skin In 2018 with QNET's Revolutionary Elixa Skincare
Experience the ultimate beauty extravaganza as MyBeautyFest kicks off with the i...
Qabala joins Air Arabia's Azerbaijan network
Golden Bridge Rectangle Diamonds designed to dazzle
Michael Kors Presents Spring 2018 Watches
AIGNER Love
New Year, New Skincare!
Bubble Clown by Matt Barnes
Coach presents the Grand Stainless Steel Bracelet Watch Collection
OMEGA and Pyeongchang 2018
Land Rover's 70th Anniversary Begins With Restoration of ‘Missing' Original 4x4
Garden Party Style and Cult Classics: Swatch Launches Spring-summer 2018 Collection
Corum Bubble Art For Those Who Appreciate A Work Of Art
Shimmering Gilda takes on a silvery sheen
Marine Torpilleur Military made for men who chart their own destiny
Joyalukkas grows presence in Singapore with new showroom on Serangoon Road
New Year – New Savings now with Al-Futtaim Honda
Spring/Summer 18' Beauty Picks from Missha Cosmetics
Samsung Delivers Vision for Open and Intelligent IoT Experiences to Simplify Eve...
Samsung Electronics' 2018 Smart TVs Become First to be Industry-Certified for En...
Scuderia Ferrari presents the latest RedRev Watch Collection
Dubai Culture Organises ‘Carnival of Ideas'
EUROSTAR presents seven global tech majors at CABSAT 2018
Signature Scents for Your Home
Malabar Gold & Diamonds strengthens its global position as a leading jewellery r...
Nissan and NASA extend research into autonomous mobility services
Nissan reaffirms importance of electrification at World Future Energy Summit
World Future Energy Summit's inaugural Mobility Conference to discuss future of ...
Dubai Tour team line-up announced: 16 teams of seven riders at the start
Abu Dhabi Quality and Conformity Council Completes Verification of Fuel Meters a...
Mashreq Bank offering credit cards for every passion
Renault-Nissan-Mitsubishi Launches a Venture Capital Fund to Invest Up to $1 Bil...
Panasonic Jaguar Racing Set Their Sights on Marrakesh E-Prix
HP Fuels the Future of Computing at CES 2018
Mido's Baroncelli Prisma - A sparkling play of prisms enhanced by 51 diamonds'
Governments to Signal Support for IRENA Key Role in Global Energy Transformation
ZAKK Air specialised headset for athletes launched in UAE
LG's Award-winning 4k Uhd Projector to Debut at CES 2018
HH Sheikh Hasher Bin Maktoum Al Maktoum opens CABSAT 2018
Dallas Picks Ericsson for Smart Cities Traffic Solution
Property Remains Preffered 2018 Investment Asset for UAE Residents
His Highness Sheikh Hasher bin Maktoum bin Juma Al Maktoum Visits du's Stand on ...