Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >> Travel and Tourism


The new agreement will see IBM manage Emirates' enterprise IT infrastructure for its mission-critical global operations 

DUBAI, UNITED ARAB EMIRATES – 10 January 2018:  IBM (NYSE: IBM) today announced that it has signed a ten-year, approximately US$85 million managed services agreement with Emirates airline. The agreement will enable Emirates to focus its efforts on highly strategic initiatives, while IBM handles the day-to-day management of its IT infrastructure. 

Signed in Q3 2017, the new agreement expands upon a services agreement signed in 2016 and will see IBM manage and transform the underlying IT infrastructure which supports Emirates' mission-critical global operations. This will assist Emirates to benefit from improved business application performance, a resilient, scalable, and agile environment, and operational savings. 

IBM will also manage Emirates' backup environment and implement a private cloud solution at the airline's two data centers in Dubai, UAE. The private cloud will provide Emirates with access to a self-service portal which will be managed by IBM and allow Emirates' business teams to order infrastructure services for their internal consumption. 

Emirates' global footprint spans more than 155 cities, in 84 countries across six continents. In an effort to streamline Emirates' global operations, IBM will also provide data center networking services to enable employees to have access to Emirates' core IT environment and business critical applications remotely, at any time of the day, regardless of their geographical location. 

“Under the new agreement, Emirates will benefit from a resilient, scalable and agile service, as well as operational savings,” said Amr Refaat, General Manager, IBM Middle East and Pakistan. “With its expanding global footprint, it is imperative that Emirates' IT operations are streamlined and accessible to its employees anywhere and anytime, and this is where our expertise comes into play to achieve this.”

Neetan Chopra, Emirates Senior Vice President, IT Strategic Services said: “A key component of Emirates' IT strategy is to transform our data infrastructure to a cloud architecture, and drive both agility and efficiency benefits. IBM has been our long standing partner and we are happy to work with them to achieve this goal.”

The agreement builds off of the ten-year and approximately US$300 million agreement Emirates signed with IBM in 2016 to provide IT Infrastructure delivered as a service, allowing the airline to improve the efficiency of its passenger support systems and functions. In the same year, Emirates also collaborated with IBM to enhance its Passenger Service System (PSS) to facilitate the re-design of its business processes and to streamline airport operations.

Posted by : GoDubai Editorial Team
Viewed 14738 times
Posted on : Wednesday, January 10, 2018  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : British Airways launches sale across all cabins for travel until December 12, 2018
Next Story : Emirates and flydubai to offer travellers even more connections in 2018
Email this article Print this article

Share this article with your friends and followers


Back to Top  
Most Viewed Press Release posted in the last 7 days
Top Perfume Picks for Mother's Day @ Glambeaute.com
Filorga Launches Lift Range
Nissan's e-POWER technology wins environmental award
The Global Sensation UFO Lands in Europe at Cosmoprof 2018
Discover the MISA Cho Gong Jin Oriental and Herbal Skincare Range from Missha
Drink yourself to looking younger with Skinade
The V-Tox Facial by Linda Meredith Skincare
Mother's Day Offer from Blush N Curls Salon
It's Mother's Day!
Corporate Power Dressing redefined at Kachins Signature
Al-Futtaim Honda launches 10th generation Honda Accord
The only line you'll love in your face – your perfect jawline!
GMC sets a new GUINNESS WORLD RECORDS title in partnership with Abu Dhabi Police
ba&sh's Spring-Summer collection 2018
OMEGA Launches its NATO Strap “Pop-Up Boutique” in Paris
Raymond Weil introduces the Maestro Blues
Top Picks for Babies & Kids @ Glambeaute.com
GUESS Unveils the Kids Spring 2018 Collection and Campaign
Cadillac Alghanim kicks off world-class opportunity in Kuwait
A Meet & Greet with the Pakistani Cricket Sensation Umar Akmal
Beyond Beauty partners with Platinum Records to position teen sensation Hala Al ...
The Spring Summer 18 Womenswear Collection
Milan-san Remo a Dream Target as Uae Team Emirates Announce Super-seven Line Up
IKEA launches the OMEDELBAR limited-edition collection!
Awqaf and Minors Affairs Foundation Attracts 1200 Emirati Job Seekers at Careers...
Samsung Mother's Day Blurbs 2018
The Collection by Phuong Dang
Her Highness Sheikha Latifa bint Mohammed bin Rashid Al Maktoum Inaugurates SIKK...
Join the UAEs first Women's Warrior Challenge.
Scuderia Ferrari Father & Son Gift Set
From Jade to Diamond
SOUQ welcomes 3M's innovative products to serve everyday customer needs
Chloé Reinterprets the Iconic “Carlina” Sunglass With an Exclusive Twist Motif
The era of Quiet Rebels
Lufthansa Group achieves best result in its history
Agreement signed in the presence of His Highness Sheikh Mohammed Bin Zayed Al Na...
Business of beauty goes green at Beautyworld Middle East 2018 as Natural & Organ...
2XL launches “Caspar” living room collection in grey
Dubai WoodShow takes off with more than 300 exhibitors from 55 countries and six...
Galeries Lafayette Le Gourmet Food Fest returns back to City Walk
10 Must-see Activities at Dubai International Horse Fair This Week
TAG Heuer Continues its Automotive Legacy On & Off the Track with 3 New Contempo...
Turkish Airlines Closes Airbus and Boeing Orders
Blackberry® Keyone Bronze Edition Available Now in the Middle East
The Bremont 1918 Limited Edition Collection
LACOSTE reveals a new feminine watch collection - the Kea family!
Keventers unveils Kids Special Menu for Mother's Day
Emirati woman grabs first place in women's category of 18th Fazza Open Champions...
Boss watches presents Magnitude collection – a new angle on time!