GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >>

 
  Share
• Service is known as Dawaee and it is aimed to provide added convenience to patients. 
• The delivery service is particularly tailored to assist senior citizens and people of determination.
• Electronic request on DHA's website www.dha.gov.ae can help avail of this home-delivery service. 
 
 
Dubai, United Arab Emirates, December 15, 2019:  The Dubai Health Authority (DHA) announced today a free medication home delivery service in Dubai for patients that visit DHA hospitals and health facilities. 
 
Patients that have a valid prescription from a DHA health facility and are Emiratis or have a valid ENAYA or SAADA health insurance programme, are eligible for this service. They can log onto the DHA website www.dha.gov.ae and request for the home delivery service. They need to provide a preferred date of delivery, last appointment details and customer information.
 
The delivery of medications to the doorstep of patients may help improve compliance as well.
 
HE Humaid Al Qutami, Director-General of the DHA said, “Patient centric care and patient convenience is an important priority at the DHA. Over the last few years, pharmaceutical services across the DHA has seen a shift towards smart technology and smart pharmacy. We aim to continue in that direction. Home-delivery of medications is a feature that will provide added comfort to patients, particularly those who require medicines on a regular basis to treat conditions such as diabetes and high blood pressure, the elderly and people of determination.” 
 
Dr. Ali Al Sayed, Director of the Pharmaceutical Services Department at the Dubai Health Authority said: “We are proud to offer this service to our patients. We constantly aim to further improve patient experience and comfort, we now have five smart pharmacies that has helped not only patients but also has made the system more efficient and has helped pharmacists as well. The addition of the home-delivery service will help provide patients with added convenience.
 
Al Sayed joined the DHA pharmacy team to carry out DHA's first home delivery medication service. 
 
He provided an overview of the smart pharmacy services at the Authority.
 
DHA has five smart pharmacies –two in Rashid Hospital, one in Dubai Hospital, one in Latifa Hospital and one in Nadd Al Hamar primary health centre.
 
Al Sayed said, “The smart pharmacies dispense and prescribe medication through a unified barcoding system. The smart pharmacies are operated via a robot that can store up to 35,000 medicines, prepare 12 prescriptions in a minute and dispense 8,000 medicines in an hour.” 
 
He said that as per 2017 statistics, 36 million items were barcoded and integrated within the SALAMA electronic medical record system, which resulted in zero dispensing errors in 2017 and 2018. These smart pharmacies reduced the waiting time to an average of 2.6 minutes, thus increasing the time allocated for explaining medication instruction to an average of 5.65 minutes.
 
The smart pharmacies helped reduce the processing time from 22.5 minutes on average in 2016 to 7.9 minutes in 2018; the outpatient satisfaction rate increased from 69 per cent in 2016 to 94 percent in 2018. By implementing this initiative, DHA saved 3.48 million in 2 years, and pharmacists' happiness increased from 73.5 per cent in 2016 to 85 percent in 2017. The system is fully integrated with SALAMA system. The DHA is the first government authority in the region to implement the SMART Barcoding system.
 
At the end of the launch ceremony, Al Qutami thanked Dr Mohamed Kouta, General Manager at City Pharmacy; Dr Atif Amer, CEO of Modern Pharmaceutical Company; Dr Azza El-Sueisssy, Executive Manager at Pharmatrade; Dr Stephan Stauffer, General Manager at Arabian Ethicals for their sponsorship and support towards the Dawaee initiative. 



Posted by : GoDubai Editorial Team
Viewed 4825 times
Posted on : Sunday, December 15, 2019  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : Cook Children's Genetic Oncology Clinic Identifies Genetic Risks of Cancer for Patients
Next Story : Aster DM Healthcare celebrates 33rd Foundation Day by announcing launch of 5 new Aster Volunteers Mo...
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
AIGNER - Mother's Day
Why User Experience is Essential for Travel Business Growth?
Foreo Reveals Red Carpet Secrets for Fresh & Glowing Skin
Tissot T-Wave Bicolour Glamour always!
Hot SS20 New Launches From Rodial For Your Make-Up Kit
ASICS Spring / Summer 2020 Collection
Foreo Set to Break the Beauty Stratosphere According to Experts
COLOR WOW Launches EXTRA Mist-ical Shine Spray
Mother's Day Gift Guide 2020
Offering a Better Insight Than Stocks
St Valentine's Day'
Jaguar Land Rover on Tour Sheikh Hamdan's Falcons Dominate Hurr Category in Fakh...
Race Day Edit
Dina Akesbi joins Clio Beauty on the Professional Beauty GCC Mainstage on 18th Feb!
6 Trends That Will Dominate Beauty in 2020 According to Foreo
Max Mara Valentines Special
Costa Coffee Introduces 4u Healthy Food Range Across All UAE Stores in Partnersh...
Best Gifting Picks for Him & Her This Valentine's Day From Grand Optics!
Ortendahl Makes Team Abu Dhabi Debut in Kuwait as Al Mulla Launches Bid for Thi...
HONOR Launches the Iconic Glass Designed HONOR 20 in the UAE
V-Motif Western
5 Ways To Bring Spring's Top Trends Into Your Wardrobe
City of Gold Rewarded 200 Jewellery Shoppers With 4 Million Worth of Dubai City ...
Cisco Accelerates Applications in a Hybrid Multicloud World
Corum Admiral's Cup Legend 47 Worldtimer'
Rado True Thinline Les CouleursTM Le Corbusier'
Union Coop to Sponsor the FAZZA Championships for People of Determination 2020
Kim Clijsters To Begin Her Comeback at Dubai Duty Free Tennis Championships
SPORTMAX 50th Anniversary Capsule Collection
AS World Group Global Roadshow Promotes Expo 2020 Dubai at 33rd African Union Su...
Japanese Driver Takuma Aoki Joins the Jaguar I-pace Etrophy Series With Team Yok...
Dairy Has the Nutritional Credentials to Meet Snacking Boom Driven by a Health &...
Italian Food Exports to the UAE Increases by 11%, Reports ITA Ahead of Italian P...
Aston Martin DBX Makes First Public Appearance in UAE
Dubai Customs Graduates 1st Batch of “Dubai Customs Leaders” Program
Arla Foods Introduces New Baby&me Organic Products to Saudi Arabian Market
Team Abu Dhabi Riders Grab Double Triumph On Dramatic Race Day in Kuwait
Samsung's New Galaxy S20 Now Available for Pre-Order in the UAE
Spring is in the Air at West Elm
Marks & Spencer, Britain's Best Loved Denim
Mother's Day Gifting - Steve Madden
Samsung Introduces Galaxy S10 Lite and Note10 Lite in the UAE
Made in Italy: Top Picks from the Latest Deborah Milano Make-Up Range
A Limited-time-only Hangout Space Has Launched at City Centre Sharjah
Yahsat Receives Commendation for Its Participation at National Science, Technol...
Sharjah Crown Prince Inaugurates the 22nd National Career Exhibition at Expo Cen...
Now at IKEA Dubai you can buy with your time. IKEA's latest innovation converts ...
Building on the Success of Last 25 Years, Nikai Group Continues Its Growth by Co...
Celebrate Valentine's Day with PAN Emirates
Buyers Rush for Majid Al Futtaim's First ‘Elan' Townhouses at Tilal Al Ghaf