GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >>

    Share

Dubai, 19 September 2021:  Dubai Municipality has achieved an exceptional and remarkable presence in the international Stevie Awards competitions, by winning ten categories of the award. The Municipality's enhanced presence in the award was due to its keenness to apply the principles of competitiveness and innovation in its various practices, and to work according to the highest international standards. 

Published Materials category 
Dubai Municipality won the gold position in the Published Materials category, organized by the International Business Organization. The Municipality designed and prepared an environmental story aimed at educating children about the importance of preserving natural reserves in the emirate, specifically the Jebel Ali Wildlife Sanctuary.

IT Service Management category 
Dubai Municipality won the gold in the IT Service Management category, with the IT Service Management System and Technical Systems Control, which aims to preserve all technical resources.

Business Technology Solutions category 
The Municipality also won gold in the Business Technology Solutions category, for its initiative, “Dubai Municipality program to implement the requirements of the Dubai strategy for paperless transactions.” The initiative aims to achieve the objectives and requirements of the Dubai Government's strategy for paperless transactions, and digitize all services provided to customers and internal operations in Dubai Municipality.

Best e-Book category 
Dubai Municipality won a gold position in the Best e-Book category, as the initiative, 'Guide on Outdoor Seating in the Emirate of Dubai' won the award The guide was published in 2020 with the aim of raising awareness among restaurant owners and various agencies and institutions in the emirate on planning standards and regulations for outdoor seating areas , to enable them to provide the external seating of their stores in line with these standards, and to ensure the safety and comfort of the users of the seats and users of the adjacent sidewalks. 

New Product Management category
The Municipality also won Bronze position in the New Product Management category, as its 'Smart System for Project Impacts' initiative won the award. It aims to automate and develop the current mechanism for approving infrastructure projects on the Municipality's survey system and the procedures for approving these projects into a smart mechanism, and obtaining all data necessary through the new smart system electronically and immediately. 

Mass Communication category 
Dubai Municipality won the silver position in the category of Mass Communication, for the media coverage initiative to launch the environmental satellite DMSAT-1. The media team in the Municipality covered the event live, in cooperation and coordination with the Mohammed bin Rashid Space Center, through a direct link to launch the environmental satellite, in addition to media coverage by newspapers, radio and television channels. 

Traditional and New Media Integration category
The digital marketing campaign of the Dubai Engineering System also won award in the Traditional and New Media Integration category. The system is a comprehensive and unified platform to ensure the quality of construction, as the marketing and promotional campaign of the system has significantly increased the number of its users and exceeded expectations.

Customer Service Team category 
Dubai Municipality won the silver position in the Customer Service Team category and the Best Customer Service Executive category. The Dubai Frame won the award for the Best Customer Service Team category, due to the implementation by the Frame's customer service team the highest levels of service and the establishment of more than 45 excellent events and community services, reaching 98% of customer happiness, and speaking in 11 different languages with customers, including sign language. 

Best Customer Service Executive category
Yousef Abdullah Al Hammadi, Head of the Big Parks Unit, won the “Best Customer Service Executive” award for his effective contribution to improving the services provided to visitors to public parks in Dubai and enhancing customer happiness for the services provided.

Best Government Response During Covid-19 category
Dubai Municipality won the silver position for the “Best Government Response During Covid-19” category for its Customer Happiness Initiative, which aims to ensure business continuity and service provision, in addition to the continuity of communication programs with customers, list out and meet their needs using modern and smart methods. More than 44 virtual forums were organized for different categories of customers achieving 100% in the percentage indicator of customer categories who were contacted in 2020.



Posted by : GoDubai Editorial Team
Viewed 3329 times
Posted on : Sunday, September 19, 2021  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : Dubai Science Park's Chilling Campaign Stuck Raises Awareness of Paralysis
Next Story : Dubai Customs Completes 12.7m Declarations in 8 Months, Heralds more Growth in Trade
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
Korean Food Gains Global Acceptance with 4% Market Share and US$10 BN Revenue in...
Al Ansari Exchange sees surge in non-resident transactions in first 10 days of E...
For Every Story, For Every Me
The Tonda PF Collection- A Purist's Delight for Those in the Know
Big Crown ProPilot Big Date Bronze- Flair Time
Global Music Stars Relaunch Pandora ME for the Creative Next Generation
TURKEY'S Rumeysa Gelgi is warded GUINNESS WORLD RECORDS™ Title for Tallest Woman...
LG Releases Preliminary Earnings For Third-Quarter 2021
Wash Day Essentials: The Only Collection You'll Need for Perfect Curls
Malabar Gold & Diamonds Launches ‘Bella Collection' – Dazzling 22k Gold Jewelle...
Foxyskin Unveils Grooming Products for the Modern Man
OMEGA Reveals the Secret of James Bond's Watch
Sheikh Shakhbout Medical City Focuses on Holistic Care This Breast Cancer Awaren...
Aster Hospitals UAE Launches Oncology Centre in Dubai
Arab Fashion Week Celebrates its Return to Physical Shows at Dubai Design District
Germany Lifts Travel Restrictions for GCC Travellers
Pandora Introduces New Limited-Edition Charm in Support of Unicef
Jaguar Land Rover Trials World-first Digital Supply Chain for Leather Using Bloc...
TCS Saudi Arabia Wins World Leadership Congress Award
Hitachi Energy goes Live
Hyundai Motor Signals Carbon Neutral Commitment through New ‘Expecting Generatio...
Leading Cloud Managed Service Provider G7 CR Technologies to Launch STAB Program...
SAIF Zone Enriches its Digital Infrastructure with 36 New Services and Features
Etihad Raises US$1.2 Billion in First Sustainability-Linked ESG Loan in Global A...
UAE to Form Women's World Tour Team Exciting Project Set to Launch for 2022
Boom of Attendance at WHITE Milano. Over 13,000 visitors, 85% of whom were buyers.
Kristina Fidelskaya — Spring / Summer 2022 'Peace' Collection
De Montfort University Dubai, expands footprint with employability focused progr...
Expo 2020 Opens a New Era for Dubai's Tourism Industry
Would-be Race Stars Set Big Challenge as Esport Breaks New Ground in Dubai
Abu Dhabi University Fosters Women Excellence in Engineering and Computing Research
Sharjah Chamber to Participate in and Sponsor 12th World Chambers Congress held ...
International Protein (UAE), Anda Burada (Turkey) & Shadana Yoga and SunBox from...
Malabar Gold & Diamonds Signs Up Superstar Karthi as Brand Ambassador in Tamil Nadu
SEHA Introduces Novel Treatment to Better Support Adults With Depression
Cleveland Clinic Abu Dhabi Announces Three Breast Cancer Studies
Emirates Mars Mission Unveils New Insights into Turbulent Martian Atmosphere
Sahab Smart Solutions Demonstrates its Commitment to Quality with Three ISO Cert...
Award-Winning Director Joe Wright Partners with Samsung to Unveil a New Film Cap...
An Expo-nential QX80 Offer Brought to you by INFINITI of Arabian Automobiles
Pink October: Downtown Dubai Will Illuminate in Pink to Raise Awareness This Weekend
du Set to Showcase Solutions that will Empower UAE Government Entities at GITEX ...
Ministry of Health Successfully Wraps Up 'School Lunchbox' Program
Ice Warrior 12, Women's Cycling Challenge in Al Marmoom and ContiFit Challenge T...
Novartis Sheds Light on Breast Cancer Awareness at the Swiss Pavilion during Exp...
Oblique Creations Showcases the A/W 21 Collection in Dubai
Mashreq NEO to become first Digital Bank in UAE to use Facial Recognition for Ba...
Sharjah Set to Host Two Popular Events for Education and Employment
Abu Dhabi University Signs a Memorandum of Understanding with ATOMENA Energy Sol...
Environment Agency – Abu Dhabi Monitors the Presence of One of the Rarest Blue ...