Cookie Consent by Privacy Policies Generator website Telematics, OpenTEC and NEC sign Strategic Partnership to introduce Smart Guest Check-in Kiosk in the UAE : GoDubai.com

GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >>

    Share

Intuitive, automated interface transforms guest experience and boosts safety, security, and efficiency

Dubai – October 28, 2021 – Telematics, the region's leading ICT and ELV engineering, integration, and maintenance service provider, in collaboration with OpenTEC, ME's leader in Document Scanning, System Integration and Guest Facing Solutions, and NEC Enterprise Solutions, global leader in Communications & IT solutions, today announced the market introduction of Smart Guest Check-in Kiosk, a revolutionary self-service solution that streamlines the check-in and check-out process for Hotels, with an easy-to-use, automated interface that walks a guest through the check in/check out process automatically.

Craig Vance, General Manager at Telematics, said: “The technology world is dynamic, and change is the only constant. Since the pandemic hit, technology developers, in conjunction with system integrators, across the world achieved groundbreaking advances to automation and contactless systems to cater to the changing nature and behavior of the consumers.” 

“Whether checking in for leisure trips or formal gathering, the guest experience must be convenient, safe, welcoming, and seamless. Our collaboration with OpenTEC and NEC has produced a ground-breaking self-service solution transforming the guest experience. The Self Check-in Kiosk we are introducing to the market at The Hospitality Network Event enables guests to walk up to the Kiosk, verify their identity through facial recognition (depending on country) or a previously received QR-code, pull up their reservation information, add a payment option if needed, encode their room key cards and receive their room assignment, and move on to enjoying their stay without coming into contact with a single person,” he added. 

Mo. Khan, Managing Director of OpenTEC, said, “As the Guest-Process is so simple and transparent, we are assured that, also based on our in-depth knowledge of both the Government Regulations as well as current available Hotel-systems, OpenTec has developed all required web interfaces to communicate with Government Authority Systems for all countries in the GCC and we can set up and develop any new integrations in a very short period.”

At check-out the guest at the Smart Kiosk selects the check-out options, reviews, and confirms the charges. Billing is immediately completed and a confirmation with receipt is sent to the guest's email - with minimum disruption. NEC Smart Check-in Kiosk solution not only transforms the guest experience and enhances staff efficiency, but it also reduces waiting times and boosts guest safety and security. 

Fully integrated with other Hospitality systems 
The Smart Check-in Kiosk integrates easily with a Hotel's PMS system as well as facial recognition software, touch screen display, camera, Passport/ID reader, credit card payment device and door key encoder. The software immediately alerts staff when a room has been assigned and when the guest has officially checked out. While guests can choose their language of choice, the interface is fully customizable, completely in line with the brand and marketing standards of the hotel-group, or independent property.
 
Kees van Donk, Senior Director Travel, Hospitality & Leisure at NEC Enterprise Solutions, pointed out: “As Covid had a massive negative impact on the entire Travel, Hospitality & Leisure Industry, there might be one positive outcome; that the Industry now understands that the time for Digital Transformation and Communication is now! The NEC Smart Check in Kiosk is just the right solution for the right time.” 

“This Partnership is truly unique and will be the cornerstone of our success in the UAE and the wider Middle East. NEC has the products, solutions, global reach and contacts & approvals with the brands; Opentec is THE leading System Integrator in Hospitality with regard to connecting the “Kiosk-dots” and Telematics has the breadth and depth from a commercial perspective. We are looking forward to a very successful launch of Kiosk in the UAE, with the Promise to ‘Wow the Guest and Increase the Profit' for our Hotel customers,” Kees concluded. 

Across all major geographic regions NEC is one of the key suppliers of choice to the Hospitality industry. By merging leading IT and Communication technologies, NEC deploys solutions with the scalability, capability, and affordability to meet the demanding business needs of hotels, event centres, cruise lines and travel organizations.



Posted by : GoDubai Editorial Team
Viewed 5842 times
Posted on : Thursday, October 28, 2021  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : MENOG 21 Highlights Key Areas to Strengthen Internet Infrastructure in the Middle East
Next Story : Verloop.io Showcases Conversational AI Solutions for Customer Support at GITEX 2021
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
Swiss Arabian Launches New Unisex Fragrance Line to Honor the Region's Heritage ...
Lulu Launches Campaign to Promote Local Products
The OMEGA Trésor is Enlivened With a New Malachite Dial
In limelight of a new Guinness World Record PACE Education Group
Joyalukkas Announces Biggest Sale of Year for 5 Days!
Malabar Gold & Diamonds Launches its first Artistry Concept Store in Somajiguda,...
Bernhard H. Mayer celebrates the 50th year of UAE; launches limited-edition watc...
SEHA marked Commemoration Day across its Facilities
In Commemoration of the UAE's 50th National Day Ariel, Tide, and Bonux along wi...
Lincoln Marks the UAE's Golden Jubilee with a Unique View of the Country from 1,...
Union Coop Pays Tribute to the Brave Martyrs on Commemoration Day 2021
aswaaq Retail Celebrates UAE's 50th National Day with a Dedicated Store Fully Op...
Kanoo Machinery Showcases Innovative Machines, Equipment at Materials Handling O...
‘PLANET JAPAN BY M-TEchX' to Showcase Japanese Innovations at EXPO 2020 Site
National flag of Kazakhstan hoisted at EXPO 2020 Dubai
14 French companies visit Expo 2020 Dubai, UAE to export Normandy Region in the ...
Al Maya Group Congratulate UAE Leaders for 50 Years Celebrations
Patchi Celebrates The Nation's Success Story on UAE Year of the Fiftieth
EWEC To Conduct Second Clean Energy Certificates Auction in December
Hotpack Scoops four Honours at PRIME Awards 2021, MD chosen MEA Personality of t...
Sunny Varkey Launches Tmrw, a new Learning Operating System (LearnOS) for Global...
Asha's at Wafi Celebrates 50 years of UAE in an authentic way!
Cartoon Network Middle East Study Reveals Increase in Cyberbullying During Pandemic
DHA's Social Fund Programme Receives Financial Contribution from Al Rostamani Group
Angola's First Lady Empowers Senior Citizens With Project Dikota
Samsung Announces One UI 4 Update Rollout to further Enhance Galaxy Ecosystem Ex...
Team Abu Dhabi Primed for Big XCAT Title Battle After 222 Offshore Win Fujairah ...
Newborns in Dubai Hospitals Receive Gifts and Car Seats to Mark 50th UAE National Day
CLIC-CLAC: A New Mark of Allure
Emirates Post Group to unveil region's first NFT stamp in commemoration of the 5...
The Swiss Pavilion at Expo 2020 Dubai hosts “No time to Waste” Exhibition
Abu Dhabi Lights Up for Welcome Return of Mubadala World Tennis Championship
Summary of Weekly Real Estate Transactions for the Week Ending 30 November 2021.
eLife celebrates UAE National Day with free speed upgrades for customers
NAMA Panel at Expo 2020 Promotes Gender Responsive Budgeting to Achieve Gender E...
Euro Cup Dragon Boat Championship to make its debut Outside of Europe at Dubai's...
Ajman University Organizes Week-Long Celebrations for 50th UAE National Day
Stunning “From Desert to Mars” NFT Artwork Collection Showcasing the UAE's Succe...
Samsung Electronics Sold One Million Units of ‘The Frame' in 2021
Belgian F&B Retail Reps. Visit Union Coop
Fatima bint Mohamed bin Zayed Initiative & UNHCR raise AED 263,625 for Women & ...
FilMe to Feature ‘Jai Bhim' and ‘Matsya Kaand'
Wizz Air Abu Dhabi Launches New Promotion as Part of UAE Golden Jubilee and Nati...
SEHA announces operational hours for UAE National Day
Dubai Police and Mohammed Bin Rashid University of Medicine and Health Sciences ...
5 Million Flower Seedlings
Scotland Shares National Celebrations with the Rest of the World at Expo 2020 Dubai
Dubai Chamber to host Mohammed bin Rashid Al Maktoum Business Awards in December...
Aster Guardians Global Nursing Award worth US $250,000 Now Open for Nominations ...
UAE Adopts Largest Legislative Reform in its history