Cookie Consent by Privacy Policies Generator website A Lincoln That Gets You: How SYNC® Understands Your Commands : GoDubai.com

GoDubai
  
  
  
  
Citylife > Press Release
  Home Contact us Add to Favourites
Most Recent Postings
More Press Releses
Featured Sections

Event Finder
A daily roundup of exhibitions, promotions and other events in Dubai and the rest of the Emirates.
Submit an Event
Latest Dubai Press Releases >>

    Share

>Lincoln's in-vehicle communications and entertainment system with voice control is continuously developed and updated to increase your productivity and connectivity

>SYNC's voice command recognises commands in different languages and accents thanks to its language model and decoder software

>User-generated data from SYNC 3's over-the-air diagnostics and analytics help engineers tailor updates on streamlining the operation of voice command 

 

DUBAI, U.A.E., June 25, 2020 –  When the intuitive SYNC® infotainment system launched 13 years ago, voice-controlled features revolutionised the way we interacted with our vehicles. Today, as SYNC 3, the innovative communications and entertainment system has evolved to allow more and more people globally to enjoy its growing number of advanced features.

Currently, SYNC supports voice commands for over 25 languages, with Lincoln and Ford's Core Speech Technology team based in Dearborn, Michigan, leading innovations for users around the globe. The team is headed by Yvonne Gloria who has been involved with the system's innovation since SYNC 3 debuted. 
 
A software engineer by trade, Gloria experienced first-hand the need to simplify the usability of systems like SYNC. 

“Not all users of our software are engineers. Just because I developed the software to a specific task, the customer shouldn't be forced to see it that way. This led me to studying how people use computers and learn software, which made me think like a customer rather than an engineer,” says Gloria.  

How Does SYNC Know What I'm Saying?
SYNC's voice-activated system has a speech engine which acts kind of like a speech recognition “brain”, with a language model and decoder software within that brain to break down, analyse, and understand verbalised commands.

Delving even deeper, the language model is a vast bank of words or commands which are paired to specific tasks. For example, the command, “Call John Doe” will be listed in over 25 languages, with a large catalogue of commands corresponding to the voice-activated features within SYNC all listed in the language model. 

The decoder software takes sound characteristics of each command and matches it with the list of words in the language model. Using the same example, when “Call John Doe” is said, the decoder analyses the different sound characteristics that are spoken into the system. It will then find a similar set of characteristics within the language model.  

Ziad Chaaban, Engineering Supervisor, Product Development, Ford Direct Markets, said: “Of considerable importance to Lincoln's Middle East customers was the addition of Arabic to the SYNC system in 2017. But different accents from the region needed to be taken into consideration also. With diverse dialects across the region, the language model for understanding Classical Arabic is taught, as well as Gulf, North African, and Levantine Arabic, which gives the decoder software the best chance of recognising a command.” 

User-centric Development
Constant evolution has helped Core Speech Technology engineers to refine and expand SYNC's functionality. By analysing the ways customers walk through SYNC, engineers are able to identify ways of making the system more intuitive, either by streamlining tasks or by making them easier to access.

With over-the-air diagnostics and analytics on SYNC 3, the engineers can get a steady flow of voice-recorded data showing how the customers advance through SYNC for different tasks. Engineers detect the common errors that users encounter and help streamline the tasks, rather than just leaving the user to figure it out for themselves. 

“It's a never-ending activity once the programme starts, until it goes to the end of its life cycle, because you're constantly taking market feedback to create updates further down the road,” said Stephen Cooper, Voice Recognition Features lead, SYNC 3. 

Thanks to this user-generated data, certain voice commands like searching navigation has been cut from multiple steps to one. Over 80 to 85 per cent of voice commands are now done with one step thanks to the effort of the Core Speech Technology team.
 
The Future of Voice Commands
As technology moves forward and gets better, and as the number of buttons are reduced, or even entirely eliminated, in place of bigger and more prevalent screens in future Lincoln vehicles, voice command technology will have an even bigger part to play.

The Core Speech Technology team believes the next step to be the ability to naturally interact with the system, rather than sticking to a rigid set of commands. Wake words, or phrases that can prompt the system to take notice of a command is something they are looking into incorporating with future SYNC systems.

“There is infinite room for the advancement of in-vehicle technology, especially as cars become more and more connected,” continued Chaaban. “To consider where SYNC started, to how advanced it has become, should invariably drive excitement for the future connectivity of Lincoln vehicles, and of their ability to have a deeper understanding of what to achieve from a simple command.”



Posted by : GoDubai Editorial Team
Viewed 16966 times
Posted on : Thursday, June 25, 2020  
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of GoDubai.com.
Previous Story : Al Masaood Automobiles Installs Disinfection Booths Across its Service Centres
Next Story : HINO Leads Japanese Commercial Vehicles with 47% Market Share in the UAE
Email this article Print this article

Share this article with your friends and followers
NewsVine

Comments

Back to Top  
Most Viewed Press Release posted in the last 7 days
LG Honored With 24 Awards for Innovation Ahead of CES 2022
ASTRONEF is a New mechanical Masterpiece Presented by Ateliers Louis Moinet
Pandora and World-Renowned Author, Nadia Owusu, Release a Collection of Festive ...
Symbolism and Style Defines Tanishq's Exclusive Year of the Fiftieth Collection
4 FOREO Products That Will Completely Transform Your Skincare Routine
Big Crown Pointer Date Calibre 403
Go Green this Black Friday Cathay Pacific Offers Complimentary Carbon Offset
Curate your Stress-Free Skincare Regime for Less with Herbal Essentials
Channelling Power of the Mind and Body is the Key to Success, say Mindvalley Exp...
Celebrate UAE National Day with FreshToHome's Special Bouquets
LG Electronics Announces New CEO and Other Changes to Aggressively Tackle 2022 a...
Emirates First Group Launches the Region's first PRO Awards to Recognize the uns...
SEHA and Abu Dhabi Energy Services begin First Phase of its Energy Savings Frame...
BMW Announce the X7 UAE 50th Year Edition to Mark the UAE's Golden Jubilee
Malabar Gold and Diamonds Inaugurates New Showroom in Ghatkopar, Mumbai, Maharas...
Hail in the Festivities with India Gate
Rome Region brings the Great Italian Cuisine to Expo Dubai
The Sky Is the Limit for the World Food Programme's Humanitarian Efforts
The Flormar Beauty Products we are Crushing on this Festive Season
GEMS Education Schools Celebrate the UAE's Golden Jubilee as they look ahead to ...
essence cosmetics' (National Day) edit
The Executive Committee of Ajman University's Board of Trustees Highlights the U...
DLD: 5,352 Sales Transactions worth AED 13.12 Billion in October 2021
Catrice Cosmetics - Create your own look inspired by National Day!!!
Get a National Day Super Slam at Denny's for Only AED 50
Orthocure SportsMed Clinic- Opens its grand doors at The Mall in Jumeirah
Young Founders Hail Sharjah's Supportive Ecosystem at Sharjah Entrepreneurship F...
GEMS Education Launches New Membership Lifestyle Platform – GEMS Rewards Plus Po...
Emirates Red Crescent and Abu Dhabi University Launch a Humanitarian Funding Cam...
House of Wisdom Showcases Immersive Learning Spaces for Creative makers at Shar...
UAE's Inspiring Growth Story and Sharjah's Cultural Vision Hailed on Concluding ...
O.Rentals LLC Signs Strategic Partnership with Bauer Maschinen GmbH
Team Abu Dhabi Target Three World Titles in Dramatic Climax to Season
‘ICT Fund SEF Hackathon' Takes UAE Youth through an Exciting Entrepreneurial Ide...
THAT Concept Store Launches its First Ever Holidaze Edit
Lincoln Experiences Exceptional 2021 with Best Sales Results in Six Years
Lulu Group, Apparel, Centrepoint, ENOC, Splash, Jashanmal, Majid Al Futtaim, Moh...
Dubai Health Authority Uses Radionuclide Therapy to Treat Chronic Joint Disease.
Dubai-Based King Group Hospitality Launches Punjab Restaurant – a 24-hour Multi-...
Ras Al Khaimah Economic Zone's Mobile App Goes Live
Samsung Takes the Smartwatch Experience to the Next Level with Galaxy Watch4 and...
Wizz Air Abu Dhabi Celebrates the UAE National Day with Special 50% Promotion
His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum Launches Dubai Pro...
SEF Returns Tomorrow (Monday) with 27 ‘Conversations of Change' from 55 Eminent ...
Adek Celebrates the First Blue Tier School within Blue Schools Initiative and Re...
'Being a Great CEO is most about Empathetic Leadership' say Business Heads at Sh...
Rewarding 3 Day Super Sale with Chances to Win and Massive Savings up to 90 Percent
PMI MENA calls for greater investment in technology to safeguard the region's future
DHA Collaborates with Etisalat and du for NABIDH Initiative
Homegrown Founders Credit Success to Supportive Local Ecosystem at Sharjah Entr...